Press Release on Diaspora Investment Forum & Exhibition week

EIC jointly with A.A Investment Commission (AAIC) held a Press Release to media outlets about the upcoming Diaspora Investment Forum & exhibition week that is from January 11-14, 2022. H.E. Comm. Lelise Neme, & H.E. Comm. Girma Seifu called the Diaspora community interested to invest in their home country to take part in the event. They also informed to email at or feel the Diaspora Information form for any information and registration.


Source: Ethiopian Investment Commission.

US Special Envoy for the Horn of Africa Feltman to Leave Post

U.S. Special Envoy for the Horn of Africa Jeffrey Feltman will step down from his post this month after more than nine months in the job, and David Satterfield, the outgoing U.S. ambassador to Turkey, will take up the role, three sources familiar with the matter told Reuters on Wednesday.

Feltman, a veteran U.S. diplomat, assumed the post in April and quickly found himself in the middle of two major crises – Ethiopia’s deepening civil war between forces loyal to the Tigray People’s Liberation Front (TPLF) and the army of Prime Minister Abiy Ahmed, as well as a military coup in Sudan in October.

The news of his departure, which was not previously reported, came before he heads to Ethiopia on Thursday to meet with senior government officials about the peace talks as part of Washington’s latest push to bring an end to the conflict.

Feltman, 62, said a “sense of duty” brought him out of “quasi-retirement” following more than 25 years as an American diplomat with postings to the United Nations, Middle East and North Africa.

Feltman took the role with an intention to serve for less than a year, a source familiar with the matter said. The source said Satterfield will provide continued U.S. focus, necessary because of ongoing instability and inter-connected challenges in the region.

The State Department declined to comment.

Feltman has faced strong headwinds to progress. The year-long war between Ethiopia’s government and the leadership of the northern Tigray region, among Africa’s bloodiest conflicts, has killed thousands of civilians, displaced millions and sparked famine.

In Sudan, protests have continued for weeks including on Tuesday, two days after the resignation of Prime Minister Abdalla Hamdok. He served from 2019 until the coup and was reinstated on Nov. 21 in an agreement with the military widely rejected by protesters.

Satterfield, a veteran of the U.S. Foreign Service with more than four decades of experience, has had a challenging post as U.S. ambassador in Turkey, where he navigated a strained bilateral relationship between the two NATO allies.

Prior to Ankara, he served in Saudi Arabia, Lebanon, Tunisia and Syria, among others, and worked twice as the top U.S. diplomat at the State Department for Middle East affairs in an acting capacity.

Turkey’s increasing drone exports, most recently to Ethiopia, will be a common thread in Satterfield’s old and new roles. Washington in December raised with Turkey its sales of armed drones to Ethiopia. Sources said there was mounting evidence the government used the weapons against rebel fighters.


Source: Voice of America

Tigray Patients Dying Because of Drug, Supply Shortages

Doctors in Ethiopia’s Tigray say shortages of medical equipment and drugs due to the government’s monthslong blockade on the region are causing patients to die of preventable causes.

Doctors at Ayder Referral Hospital in Mekelle, the region’s largest, also cite shortages of intravenous fluids and oxygen. They said in a statement Tuesday that the supply shortages have made surgery and essential procedures “almost impossible” for the past six months.

“As a result, children who needed shunt surgeries are left to die, those with treatable cancers are denied their rights and those with fractures are forced to wait while being immobilized,” they said.

According to Reuters, the hospital’s doctors identified 117 deaths and dozens of complications, such as infections, amputations and kidney failure, that were connected to shortages of essential medicine and equipment.

A senior doctor said that 80% to 90% of Tigray’s hospitals and clinics were not functioning.

Doctors attribute the dire situation to what the U.N. and U.S. have described as a de facto government blockade on the region.

The northern Tigray region has been wracked by war since November 2020, following months of rising tensions between the government of Prime Minister Abiy Ahmed and the region’s ruling party, the Tigray People’s Liberation Front (TPLF).

Thousands of deaths

Fighting between the central government and Tigrayan forces has resulted in the deaths of thousands and forced millions of civilians from their homes.

Since the onset of fighting, concern about humanitarian access to the region and its supplies of medical resources and equipment has increased.

Access to the region continued during the first eight months of conflict, when it was under government control. However, once the government withdrew in June, access drastically declined, according to reports from the U.N. humanitarian agency, OCHA.

A report from the agency said no trucks carrying humanitarian aid had been able to enter the region since December 14. As a result, the situation in Tigray continues to worsen, with over 90% of the population, or 5.2 million people, in need of humanitarian assistance, according to OCHA.

While three main routes exist into the region, bridges along two of them were blown up during the Ethiopian military’s withdrawal, according to OCHA reports.

Reuters said convoys using the remaining land route through the Afar region have dealt with long security checks and bureaucratic delays that can last weeks. OCHA has also said authorities often do not allow fuel and medication to pass through.

Despite the situation, the Ethiopian government has repeatedly denied responsibility. Government spokesman Legesse Tulu on Monday again stated that the government has not imposed a blockade on Tigray, according to Reuters.

“What is happening in Tigray currently is the sole responsibility of TPLF,” he said.

Trading accusations

Legesse accused the TPLF of looting equipment and medicine from over a dozen hospitals and 100 health centers when its forces invaded the Amhara and Afar regions, which neighbor Tigray, last year before being pushed back in December.

The TPLF, however, has rejected such claims and points to the government for the region’s shortages in humanitarian supplies.

Without fresh supplies and medicine, hospitals will continue to struggle, a situation made more serious considering the famine-like conditions across Tigray.

Reuters reported that the percentage of children under 5 admitted to Ayder Referral Hospital with severe malnutrition nearly doubled to over 41% in October. However, doctors are not properly equipped to treat those patients because of shortages in therapeutic food and other critical supplies.

One year ago, about 82% of essential drugs were available at the hospital, compared with 17.5% at the end of 2021, according to hospital documents obtained by Reuters.

News of the situation in Tigray comes as U.S. Horn of Africa envoy Jeffrey Feltman is scheduled to visit Ethiopia on Thursday to meet with senior government officials to discuss peace talks, according to Reuters.

The U.S. has repeatedly called for both an end to the conflict and the human rights abuses and violations that have been committed since its start. It has also advocated increased humanitarian access to the country’s affected regions.

Feltman’s visit to Addis Ababa is the country’s latest attempt to facilitate a resolution to one of Africa’s bloodiest conflicts.


Source: Voice of America

Harris acquires i2 product portfolio from IBM

OTTAWA, Ontario and CAMBRIDGE, United Kingdom, Jan. 04, 2022 (GLOBE NEWSWIRE) — Harris, a global vertical market software provider, has acquired the i2 intelligence analysis product portfolio of IBM, including the i2 Analyst’s Notebook, i2 Enterprise Insight Analysis (EIA) and i2 iBase platforms. The acquisition positions Harris to further deliver mission-critical applications for national defense, state & local law enforcement, maritime security as well as evidence management.

i2’s advanced analytics and intelligence analysis tools, such as the industry leading i2 Analyst’s Notebook, help analysts transform data into decisions in near-real-time, uncover hidden connections with visual displays, and turn overwhelming and disparate data—regardless of the source—into actionable intelligence.

The i2 product portfolio, i2 executives and their global teams will form a new Harris business unit, i2 Group, which will operate independently and autonomously. Jean Soucy, Harris Group President stated: “The acquisition of i2 is important to Harris because not only is it a proven business with an excellent international team of experts, but it also provides Harris with a feature-rich intelligence platform widely deployed by an influential customer base”, adding, “We look forward to working with our partners and customers to expand i2’s capabilities in this highly innovative space.”

“Resilience and collaboration have never been more critical for organizations as they confront the increasing complexity of intelligence analysis. We’re committed to addressing those needs by offering the most complete end-to-end intelligence analysis portfolio on the market” said Jamie Caffrey, Program Director at i2 Group. “The convergence of data and processes is transforming the industry. By integrating i2 into their existing networks, customers will be able to better leverage their data and will be empowered to unlock valuable insights that can translate into business success.”

As part of publicly traded Constellation Software Inc. (TSX: CSU), Harris’ financial strength, software industry expertise, and public safety focus were important factors in finding a forever home to execute i2 Group’s long-term growth strategies.

Visit to learn more about i2 solutions.

For further information contact:

Jean Soucy
Group President
Phone: +1 581-205-9821

Steve Hammond
Portfolio Leader
Phone: +44 787-486-2811

About N. Harris Computer Corporation (Harris)

Harris acquires vertical market software businesses, manages them well, and builds them for the future. Through acquisitions, Harris has grown extensively from its roots in the utilities, local government, education, and healthcare verticals to operate over 170 businesses globally across more than 20 industries. We are a part of Constellation Software Inc. (TSX: CSU), one of the world’s most active acquirers of VMS businesses.

About Constellation Software Inc.
Constellation Software acquires, manages and builds vertical market software businesses.

Expereo Appoints Ben Elms as Chief Revenue Officer

New addition strengthens executive management team of Amsterdam based global network company

AMSTERDAM, The Netherlands, Jan. 04, 2022 (GLOBE NEWSWIRE) — Expereo, the world’s leading provider of Global Internet, Cloud Access Optimization, SASE, and SD-WAN services, has today announced the appointment of Ben Elms as Chief Revenue Officer. Elms’ s overarching brief is to lead the Sales and go-to-market transformation across all channels and drive the expansion and adoption of Expereo’s services globally.

Elms brings more than 20 years of operational expertise and leadership in the telecommunications industry. Most recently, he served as the Group Director (CEO) at Vodafone Global Enterprise, a division of Vodafone Group Plc, a leading international wireless and wireline operator. Whilst there, he was responsible for leading global team managing relationships with multinational customers around the globe. During his tenure, the business outperformed the market with strong EBITDA performance and delivered significant improvements in customer and employee satisfaction whilst driving a program of operational efficiencies.

With his strong market experience, customer track record, and breadth of international expertise, he is a significant hire for the company as it continues its global growth and development.

Commenting on the appointment Irwin Fouwels, CEO at Expereo, said,

“Ben exhibits all the trademarks of a great leader, a true team player with super-strong commercial acumen and operational experience whilst demonstrating a relentless focus on the needs of the customer. Over the last few years, we see enterprises becoming even more cloud and internet-centric. Expereo has established a global leadership position in the highly attractive global cloud and software-defined networking market. I am very excited to have Ben join our company to continue our global go-to-market transformation. I am looking forward to a great partnership to take Expereo to further heights.

On joining the Expereo, Elms said:

“I am honored to be appointed as Expereo’s first Chief Revenue Officer and to lead the next phase of growth. Expereo is on an exciting journey and has developed a unique market leadership position. My immediate focus will be on serving our customers as we continue to invest and expand our market position and in building operational excellence in our go-to-market. I look forward to speaking and meeting with employees, customers, and partners and working with Irwin and the team to take the business forward in a market that has a huge opportunity.”

Elms’ appointment comes after a sustained period of acquisition and expansion for Expereo, which will continue into 2022. With Elms added to its executive management team, the business will look to further consolidate its position as a leading player in the market – delivering simplified global networks while delighting customers with the seamless delivery of complementary services from one trusted supplier

About Expereo
Expereo is the leading provider of managed network solutions, including Global internet connectivity, SD-WAN, SASE, and Cloud Access Optimization services. Expereo is the trusted partner of 30% of Fortune 500 companies and powers enterprise and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance. In Feb 2021, Vitruvian Partners international growth capital and buyout firm acquired a majority stakeholding in Expereo, alongside the leading European private equity firm Apax Partners SAS and company management.

LinkedIn | Twitter |

Sofia Pensado
Account Director

Customertimes Announces DFG152 on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Customertimes’ customers can now benefit from a powerful legal compliance cloud solution 

NEW YORK, Jan. 4, 2022  /PRNewswire/ — Customertimes today announced it has launched DFG152 on Salesforce AppExchange, helping businesses comply with data protection laws at the state and country levels. A Lightning-ready solution that is fully integrated with Salesforce and REST API, DFG152 takes the guesswork out of data depersonalization and localization.

Built on the Salesforce Platform, CT Vision from Customertimes is currently available on AppExchange at

DFG152 enables compliance with personal data protection law FZ-152. Fully integrated with the CT Mobile application, it supports all Salesforce platform-based cloud solutions and operates without altering existing Salesforce business logic. DFG152 uses reverse proxy to localize or depersonalize data from standard and custom objects for any Salesforce instance or landing page, and it requires no additional hardware or software.

Comments on the News

  • “Personal data residency compliance continues to be of significant concern to our clients,” says Alex Patsko, CEO of CT Software. “After years of delivering personal data compliance solutions to leading enterprise customers, we are thrilled to launch it to the broader AppExchange community so that any Salesforce customer around the world can bring their CRM in line with national and local laws.”
  • “DFG152 from Customertimes is a welcome addition to AppExchange, as it enables compliance with personal data protection laws in Eastern European markets,” said Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to enable our partners to build cutting-edge solutions to drive customer success.”

About Salesforce AppExchange 
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 6,000 solutions, 9 million customer installs and 117,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics, and artificial intelligence technologies for businesses.

Additional Resources

Salesforce, AppExchange and others are among the trademarks of, inc.

About Customertimes
Customertimes Corp. is a global consulting and software firm dedicated to making the top IT technologies accessible to customers. With more than 4000 projects completed and 1600+ highly skilled experts, their solutions are engineered to help clients realize true business transformation and achieve maximum value from their technology investments. An early entrant into the Salesforce consulting and implementation space in Eastern Europe and an award-winning product development organization, Customertimes Corp. currently has headquarters in New York City, along with regional offices in London, Paris, Toronto, Kyiv, Minsk, Riga, and Moscow. For more information, visit

Media Contact:
Meriel Sikora